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The Difference between Reactive and Proactive Sales …
WebNov 27, 2024 · Reactive support is the traditional approach to handling customer problems and offering solutions. Its downsides include: Such support is not customer-centric in approach. Long wait times can lead to customer frustration. How to Implement Proactive Customer Support? WebMar 22, 2024 · In reactive customer service, a rep steps in once a problem has already occurred. A straightforward way to understand the difference is knowing who makes the first move. Proactive service means the business initiates contact, and reactive service means the customer is the first to reach out. Neither is better or worse than the other. bing news quiz 210
How Proactive Sales Will Help You Sell More (in 2024!) - Shawn Ca…
WebJan 26, 2024 · A proactive prospecting approach focuses on eliminating problems before they have a chance to appear while a reactive approach is based on responding to events after they have happened. The difference between these two approaches is the perspective each sales rep provides in assessing the actions and events to keep the sales funnel full. 5. WebReactive Business Strategy: Proactive Business Strategy: A reactive strategy waits for a crisis to happen and then reacts. For instance, if sales decline, the response maybe to invest in promotions or to clear remaining inventory ahead of a new product launch. Proactive business strategies are used to achieve predetermined goals. WebJun 15, 2011 · At the very best, many reactive sales calls end with the rep-not the customer doing something. Reactive sales calls result in the rep sending literature or setting up … d2l login horry georgetown